Security & Trust

Enterprise-grade trust,from the first call.

When we build your AI agents and platforms, we touch real systems and real data. Here’s exactly how we protect them — the questions a security-literate buyer asks, answered before you have to ask them.

  • Encrypted in transit & at rest, least-privilege access
  • Your data is never used to train AI models
  • We sign your NDA & DPA
Senior team onlyNo juniors, no offshore pass-throughs
Security and trust at REO Rank
TLS 1.2+
encrypted end-to-end
No model training
on your data

Your data

How we handle it.

The controls that apply to every engagement, from a one-page audit to a full platform build.

Encryption everywhere

Data encrypted in transit (TLS 1.2+) and at rest. No client data on personal devices — ever.

Least-privilege access

Role-based access, SSO where you have it, and access granted per-engagement — then revoked when it ends.

Data residency

We can keep data in your region and your cloud boundary when a project requires it. Tell us the constraint.

Retention & deletion

We hold only what the work needs, for as long as it needs it, and delete on request or at engagement end.

NDAs & DPAs

We sign your NDA and Data Processing Agreement. If you don’t have one, we bring a sensible template.

Vetted, senior team

No offshore juniors touching your systems. The people with access are the senior specialists on your account.

AI & your data

The questions technical buyers actually ask.

Building AI agents means being straight about models, data and guardrails.

You choose the model

Provider-agnostic. We can run on providers with zero-retention / no-training terms, or open models in your own boundary.

No training on your data

Client data is never used to train models. We use providers’ enterprise tiers where inputs are excluded from training.

PII redaction & guardrails

Input/output guardrails, PII detection and jailbreak checks sit around every agent before it reaches a customer.

Typed, auditable tool access

Agents reach your systems through typed MCP tools with scoped permissions and full request tracing — not raw keys.

Infrastructure & practices

How we build and run it.

Anything we ship or operate for you is built the way production software should be.

Infrastructure as code

Reviewable, repeatable infra — no one-off console clicks that no one can audit later.

Monitoring & alerting

Logs, metrics and traces with alerts, so issues are caught before your users feel them.

Backups & recovery

Automated backups with tested restore paths and documented RTO/RPO for anything we run for you.

Dependency & secret scanning

Automated scanning for vulnerable dependencies and leaked secrets in every pipeline.

Secure SDLC

Code review, protected branches and CI gates — changes are reviewed and reversible, not YOLO’d to prod.

Incident response

A documented plan for when something goes wrong: contain, communicate, fix, and write it up honestly.

Compliance

Where we stand.

We operate to recognised controls; formal attestations are shared under NDA — ask for the current picture.

SOC 2 controls

Operated; attestation status under NDA.

GDPR & CCPA

DPAs, data-subject requests, residency options.

HIPAA-aware

For healthcare work — BAAs and safeguards on request.

NDAs & DPAs

Signed fast; templates provided if you need them.

Security questions

Straight answers

What procurement and security teams check first.

Yes — send them over and we’ll turn them around quickly. If you don’t have a Data Processing Agreement, we can provide a standard one to start from.

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