Moderated usability testing
Integral part of our User Experience Testing strategy.
Conversion Rate Optimization (CRO) specialisation
User Experience Testing
Usability testing, heatmaps, session recordings, and user feedback surveys.
- KPI movement inside the first 30 days
- Senior strategists — no juniors learning on your dime
- Live dashboard tied to revenue, not vanity rankings
500+ brands shipped4.9/5 client satisfaction
+312%
Avg. organic growth in 12 months
Senior pod, no juniors
on every account
Usability testing, heatmaps, session recordings, and user feedback surveys.
- Discipline: Conversion Rate Optimization (CRO)
- Typical outcome: +38% average lift in conversion rate within 6 months
- Engagement: monthly retainer or one-time audit
- Seniority: lead strategist on every weekly call
About This Service
How We Deliver
User Experience Testing
Understanding how real users interact with your website is essential for optimization. We conduct moderated and unmoderated usability tests, analyze heatmaps and session recordings, and gather user feedback through surveys — uncovering exactly where visitors struggle and what drives them to convert.
Talk to a Specialist
Get a Free Consultation →Moderated usability testing
Heatmap & click analysis
Session recording reviews
User feedback surveys
UX improvement roadmap
Pain Points
Why most teams stall before they see results
The patterns we see across new audits — and the fixes baked into every engagement.
Generalist agencies miss the nuance
User Experience Testing requires playbooks that don't generalise — most agencies use the same audit template they ship every other client.
Months without a measurable lift
You ship work, fix bugs, build links — and the dashboard barely moves. Without senior sequencing every channel cannibalises the others.
Bleeding budget on the wrong levers
Cheap deliverables, off-shore content and template-driven outreach burn cash without earning the trust signals Google actually rewards.
Competitors with deep moats
Page-1 is locked down by brands with years of authority and dedicated in-house teams. Catching up needs a sharper play.
Measurable Results
Engineered for outcomes, not vanity metrics
Every User Experience Testing engagement starts with a measurable goal — revenue, qualified pipeline, or first-page rankings on your highest-intent terms. We instrument the work end-to-end so you can see the trajectory in week two, not month six.
500+
Brands Ranked
70+
Industries
4.9
Client Rating
Features
User Experience Testing Key Features
Core Offerings:
Heatmap & click analysis
Integral part of our User Experience Testing strategy.
Session recording reviews
Integral part of our User Experience Testing strategy.
Additional Value:
User feedback surveys
Added value to maximize your return on investment.
UX improvement roadmap
Added value to maximize your return on investment.
Why our User Experience Testing engagements ship results
No retainers without a measurable outcome attached. Every sprint is anchored to a KPI we agreed on in week one — with weekly Loom updates, a shared dashboard, and a senior strategist on every call.
- Senior strategist on every account — no juniors learning on your dime
- Weekly Loom updates plus a shared Looker dashboard
- Your stack, your CMS, your CMS workflow — we adapt to you
- Outcome-tied pricing — KPI ranges baked into the contract
Our Process
How we ship User Experience Testing
A proven 4-step framework that compresses time to results without cutting corners.
01
Funnel Forensics
We instrument GA4, server-side events and session recordings to map every drop-off across your funnel. Within 14 days you receive a ranked list of the leak points costing you the most revenue.
02
Hypothesis Backlog
Each leak becomes a testable hypothesis scored on the PIE framework for potential, importance and ease. You approve the 90-day experiment roadmap before a single test goes live.
03
Run And Measure
We ship A/B and multivariate tests with statistically valid sample sizes, never calling a winner before 95 percent confidence. Every test is documented win or lose so learnings compound.
04
Scale Winners
Validated winners are rolled out sitewide and feed the next test cycle. You watch lift accrue on a shared live dashboard plus a weekly Loom walkthrough from your strategist.
Real Results
User Experience Testing outcomes that compound
Average measurable wins across active engagements — every number traceable inside the dashboards we ship clients.
- Verified across 500+ live client engagements
- Reported via live Looker Studio dashboards
- Tied to revenue KPIs, not vanity metrics
+38%
Average lift in conversion rate within 6 months
12+
Statistically valid experiments shipped per quarter
95%
Minimum confidence before a winner is called
4.7x
Median return on CRO retainer spend
FAQs
Questions buyers ask before signing
Quick answers to the things buyers always check first.
You will see foundational wins inside the first 30 days. KPI movement on competitive terms typically lands months 2-4. Compounding ROI shows clearly by month 6.
Still have questions? Talk to a specialist
Free site audit · results in 60 seconds
Stop guessing. Start dominating Google.
Drop your URL, pick the goal you care about most, and we'll show you exactly where the traffic is leaking — technical, content, or authority. No pitch, no obligation, no sales script.
From our clients
Real numbers from teams that bet on us
Every quote below is tied to a specific outcome — a ranking, a booking volume, a pipeline number. We don't ship "engagement" metrics. If we can't measure it in revenue or qualified pipeline, we won't report it.
4.9 avg. client review · 200+ engagements
Slide 1 of 4 
iGaming
37 days
Time to first-page
We launched a brand-new slot site and were ranking for our money terms inside week six. REO Rank's parasite stack and authority transfer plan compressed what we expected to be a 9-month sandbox into 60 days.
Alex M.
Head of Growth, slot operator (UKGC-licensed)
Slide 2 of 4 
Legal
14 metros
Map-pack rankings
Three different agencies told us our practice areas were 'too saturated' to rank organically. REO Rank rebuilt our city-pages, fixed the technical foundation, and we're now ranking top-3 across 14 metros.
Sarah K.
Marketing Director, multi-state law firm
Slide 3 of 4
SaaS
+312%
Pipeline from organic
What I value most: every weekly call has a senior strategist on it, not an account manager reading a script. The work shows up in our pipeline numbers — not just in a vanity dashboard.
James R.
Founder, B2B SaaS (Series A)
Slide 4 of 4 
Health
+184%
Booked consultations / mo
Local SEO that actually works. We went from page-three obscurity to dominating the map pack in every territory we operate in — and the booking system can barely keep up with the volume now.
Daniela P.
COO, regional med spa group
Takes 60 seconds · No credit card
Stop guessing. Start ranking.
Get a free audit and a 6-month roadmap showing exactly where you stand vs your top 3 competitors — no fluff, no upsell.
Trusted by 500+ brands · 4.9/5 client rating